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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Judy Stanford

March 14, 2023

5  out of  5 rating by Judy Stanford
"Very kind and professional and understanding"

miyah vibes

March 6, 2023

5  out of  5 rating by miyah vibes
"Thanks Sherry for helping me with my auto insurance today. She was very helpful and friendly."

Donisha Scott

February 24, 2023

5  out of  5 rating by Donisha Scott
"They are the best & State Farm took care of me."
Profile photo of Tamara Henson

Tamara Henson

February 24, 2023

5  out of  5 rating by Tamara Henson
"This was a fast and friendly. So much cheaper than PROGRESSIVE. THANK for everything"

Flower Jones

February 23, 2023

5  out of  5 rating by Flower Jones
"Excellent customer service Sherry handle all our insurance needs very professional and had everything ready in a timely manner. Saved us a lot of money."

Patricia Pulley

February 23, 2023

5  out of  5 rating by Patricia Pulley
"Amber is always warm and inviting. She is knowledgeable and will take extra steps to assist a customer. Her customer service skills combined with her industry expertise makes her a great agent for State Farm. I’m glad you are part of a winning team that supports me and my family."

Kyla Jackson

February 10, 2023

5  out of  5 rating by Kyla Jackson
"LaShawnda was extremely helpful with setting up my new policy for an out of state move. She was thorough with reviewing each piece of coverage with me over the phone and was very friendly!"

Craig Creal

February 7, 2023

5  out of  5 rating by Craig Creal
"Sherry was very helpful and polite . Very good experience i would recommend to friends and family"

Sydney Cunliffe

February 6, 2023

5  out of  5 rating by Sydney Cunliffe
"LaShaunda Was my State Farm rep. She took her time and made sure I had everything I needed. She returned my call quite a few times thank goodness. I missed them and she reached out again. She was so helpful. Also was able to get me renters & car insurance cheaper then my current plan I had for 3 YEARS with NO tickets or accidents… Request LaShaunda"

Eugenia Crook

February 3, 2023

5  out of  5 rating by Eugenia Crook
"My name is Shirlnita Allen and Amber does an excellent job with customer service and overall helping each and every time I call."

Crystal Parcell

February 1, 2023

5  out of  5 rating by Crystal Parcell
"Tavorise Marks and Amber are awesome! They are always so easing going, friendly and understanding! They work with me, send reminders and communications via text which is so convenient. State Farm has been the best and cheapest auto insurance I have EVER had! I feel cared for, thank you so much!"

makenzie coleman

January 31, 2023

5  out of  5 rating by makenzie coleman
"LaShawnda was an absolute delight to speak with .! She made the entire process enjoyable .! Who can say that about dealing with insurance ? .!? I mean she really took the time to listen to me and talk to me and understand my needs. LaShawnda got me set up with a policy that is going to save me over 600$ a year .!! Thank you so much for taking your time with me and getting the best possible policy for me LaShawnda.! Highly recommend her for all your insurance needs .! Thank you again -Joann Love"

Amber Dillon

January 31, 2023

5  out of  5 rating by Amber Dillon
"great team, great place to work Come see us! 😁"

shawnda B

January 31, 2023

5  out of  5 rating by shawnda B
"This office is great at listening to potential and current customers wants and needs. The agent cares about his customers and has no problem interacting with you. If you want an insurance agent that will make sure that you and your family needs are met, reach out to Tavorise Marks team."

JC Rock

January 7, 2023

5  out of  5 rating by JC Rock
"LaShawnda was super awesome. She spent the better part of a day working with us for a unique insurance quote for a unique vehicle. Can't say enough about her great service."

Dee Ross

December 23, 2022

5  out of  5 rating by Dee Ross
"Mrs Bey was very knowledgeable, kind and professional, about my two new policies for insurance, She explained a lot of the policies terms, in a gentle manner. She is such a wonderful ,patient and caring person. I know your agency is better for her excellence. Minister/ Evg D Ross"

William Wyche

December 20, 2022

5  out of  5 rating by William Wyche
"very nice agency"

Oliver Pettry

December 5, 2022

5  out of  5 rating by Oliver Pettry
"Very helpful, Sherry was awesome and stayed on the phone with me even after hours to make sure I got my coverage when I needed it!"


December 2, 2022

5  out of  5 rating by Dede CDJZKA
"Spoke with Sherry she was wonderful and knowledgeable and wonderful customer service I would recommend if you're shopping around please stop and get a quote"

Marni Pilafian

December 2, 2022

5  out of  5 rating by Marni Pilafian
"I applied for insurance at this agency, State Farm Insurance T. Marks agency, in Hopewell VA. From the first call, Sherry Avent took care of me. She answered all my questions, assessed my needs, and expedited the process, explaining procedures and outcomes. Later Amber Dillon efficiently sent me a requested document and has reached out to assist without a prompt from me. Thank you both for your thorough agency work, excellent customer service, and I wish you both much success in the challenging insurance industry. Mr. Marks is lucky to have you."

Sharon Waller

December 2, 2022

5  out of  5 rating by Sharon Waller
"I needed assistance with my auto policy because I moved out of state. I really thought it was going to be a challenging process, but Amber did an amazing job taking care of my needs. Her professionalism was absolutely unmatched, and I loved the way that she reiterated the information that I provided her before she made any changes. I was very pleased."

Samirah Peterson

October 20, 2022

5  out of  5 rating by Samirah Peterson
"Very knowledgeable and straight forward!"

Emily Whitby

October 7, 2022

5  out of  5 rating by Emily Whitby
"Amazing customer service and Great price on insurance! Thank you again Reginald T .Ponton !!"

Yronelis Diaz

September 29, 2022

5  out of  5 rating by Yronelis Diaz
"Friendly service"

James Fisher

September 26, 2022

5  out of  5 rating by James Fisher
"I recently moved and needed to find insurance for my car. I hit the jackpot with Mr. Marks and Sherry from his office. They provided an extremely affordable quote as well as A+ service. I don't write many reviews but I felt inclined to point out that the service provided by Mr. Marks office was top notch. If you need a friendly insurance agent that truly cares about the customer, look no further. I wish I had more hands to give this company more thumbs up!"